Terms & Conditions

The following terms and conditions govern the sale of products by China-Pottery.ca. By submitting your on-line order to China-Pottery.ca, you have indicated your acceptance to be bound by these terms and conditions of sale. At China-Pottery.ca's sole discretion, these terms and conditions may be changed without prior notice at any time before China-Pottery.ca accepts your order.

Payment Shipping and Handling Charges and Taxes

Payment is due by cash, credit card, Certified Cheque, Money Order or Bank Draft. Once an order is placed, you will receive our phone call or e-mail notifying the status of your order and the estimate time for pick-up or delivery. We provide highway delivery service throughout Canada and western United States upon request. To do so, you can simply check on the city of your location to include the shipping option. All rates include basic service plus fuel surcharge excluding HST and are based on max weight 1800lbs/skid and skids cannot exceed 4'x4'x6'. Other charges will apply when the receiver has special requests such as Power-tail gate, redelivery, etc. If you have special request such as time of receive, tail gate service, extra labor, please write it on the special request window and be aware that all extra charges will be billed to your account.

Disclaimer of Warranty

When products are shipped to you, their limited warranties applicable to products are in effect and are included with the shipment. Certain products may have additional warranties provided by the original manufacturer but not by China-Pottery.ca. On our web site, "as is" products may not have warranties from China-Pottery.ca (other than those warranties implied by and incapable of exclusion, restriction or modification under applicable law), but may still hold warranties from the manufacturer.

Prices

Prices shown on the China-Pottery.ca's site do not include shipping and handling. Neither do the prices include taxes unless otherwise noted. All prices are in Canadian dollars. The price charged for an order will be the price in effect at the time the order is made. Nonetheless, if the price drops before shipment and you notify China-Pottery.ca of the lower price before the product is shipped, in which case (and in that case only) the price charged will be the lower price.

Shipping & Risks during Shipping

When products are shipped to you by common carrier, China-Pottery.ca's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the appropriate requests when placing your order with China-Pottery.ca.

Order Cancellations & Changes

For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.

Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.

Refund and Exchange Policy

credit return or exchange only within 15 days of invoice date
no refund, exchange or credit for special order
all return items must be in original package and accompany with original receipt
unreasonable return subject to 20% restocking fee

China-Pottery.ca's liability shall as limited to repairing or replacing, at its option, any defective product which is returned, freight prepaid to China-Pottery.ca, according to the Merchandise Return Procedure set forth in Section Merchandise Return Procedure below. Buyer shall bear all responsibility for shipping charges and risk of loss or damage during transit to China-Pottery.ca. Products which have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined solely by China-Pottery.ca, are not covered by this warranty.

Any alterations, addition, improvements or attachments to the product(s) not authorized in writing by the China-Pottery.ca shall be deemed to be a waiver of this warranty by Buyer and shall render this warranty null and void. China-Pottery.ca shall return repaired or replaced product(s) to Buyer, at its expense via regular ground service within Canada. Shipping charges by all other methods and to all other destinations shall be borne by Buyer.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED. China-Pottery.ca MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR OG MERCHANTABILITY. IN NO EVENT SHALL China-Pottery.ca BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF PROFITS OR BUSINESS OPPORTUNITIES, AND IN NO EVENT SHALL China-Pottery.ca's LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT(S).

Limitation of Liability

The maximum liability to you for products purchased from China-Pottery.ca shall be limited to the purchase price you have paid for the products. Also, China-Pottery.ca will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.

THIS RETURN POLICY IS NOT A WARRANTY. China-Pottery.ca reserves the right to change or to cancel it at any time before accepting your order. For all refunds, you need to precisely follow the previous return procedures to ensure the return of your refund. You need to also allow a reasonable period of time for the product to arrive at our warehouse and pass an inspection process. When your return is accepted, we will process your credit as soon as possible.

Interpretation

These terms and conditions shall be interpreted under and governed by the federal laws of Canada, without giving effect to conflicts of law rules. Headings used in these Terms and Conditions are for convenience of reference only and are not intended to be part of, or to affect the meaning or interpretation of, these Terms and Conditions.

Arbitration

No Modification

Any additional or altered terms attached or adhering to an order shall be null and void and without effect, unless agreed to in writing by China-Pottery.ca. These terms and conditions may not be modified, altered or amended without the written agreement of China-Pottery.ca.

Severability

If any provision of these terms and conditions is held to be illegal, invalid or un-enforceable, in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired. The terms and conditions stated herein are declared to be Severable.

General

You may not assign this agreement without China-Pottery.ca's prior written consent. China-Pottery.ca is the intended beneficiaries of this agreement. If there is any inconsistency between this agreement and other agreement included with or relating to products purchased from China-Pottery.ca, this agreement shall take precedence.

Linking and Framing the Web Site

Links to the Web Site without the express permission of China-Pottery.ca are strictly prohibited. China-Pottery.ca reserves the right to cancel and revoke any permission it may give to link to the Web Site at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the Web Site or any of its content in any form and by any method is strictly prohibited.